Shipping and Returns
Shipping
We always endeavour to process and ship your order as quickly as possible.
For shipping of orders within Australia please allow at least 7 to 14 working days.
For shipping of International orders please allow at least 21 to 28 working days.
For orders containing a backorder item all items will be sent as soon as the backorder item is in stock. If the current order and backorder are requested to be sent separately, an additional postage cost will be charged.
While we make every effort to ensure your parcel arrives at the correct destination, there are a number of factors outside of our control. In situations where your package has gone astray because we have made a mistake with your address, we will ship the package again free of charge, but the responsibility for supplying the correct address does however lie with you, the customer.
Returns
In the event you wish to return a product to us, please contact us first via email orders@inspirationsstudios.com to make the necessary arrangements.
Only faulty products or products returned to us in re-saleable condition are eligible for refunds.